Privacy Policy
Welcome to CoolMasters Grenada. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our air conditioning services.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we may collect include:
a. Personal Information
When you contact us or request a service, we may collect:
Your name
Phone number
Email address
Physical or mailing address
Service details and preferences
b. Non-Personal Information
We may collect non-identifiable data such as:
Browser type
IP address
Device information
Pages visited on our website
Date and time of access
2. How We Use Your Information
We use your information to:
Respond to service inquiries and provide quotes
Schedule and deliver air conditioning installation, repair, and maintenance
Communicate important updates or offers related to our services
Improve our website, services, and customer experience
Comply with legal requirements
We do not sell, rent, or trade your personal information with third parties.
3. Sharing Your Information
Your information may be shared only in the following situations:
With trusted service providers or contractors who help us operate our business (under strict confidentiality agreements)
To comply with applicable laws, regulations, or legal processes
To protect our rights, property, or the safety of others
4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and remember user preferences.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data (subject to legal or contractual obligations)
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will be posted on this page with the revised “Effective Date.”
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
CoolMasters Grenada
📍 Virtual Office Address: 2219 York Road, Suite 400, Timonium, MD 21903
📞 Phone: +1 473-423-1822
WhatsApp : +1 443-600-0077
📧 Email: [email protected]
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